Terms of Service

1. Introduction

These Terms of Service ("Terms") constitute a legal agreement between you and the operator of POLONNE.TRADE ("POLONNE.TRADE", "we", "us", or "our").

By creating an account, accessing the platform, or using any POLONNE.TRADE service, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional policies applicable to the services you use.

2. Eligibility

You may use POLONNE.TRADE only if you are legally permitted to enter into these Terms and use the services available in your jurisdiction.

• You must provide accurate and complete registration information.
• You must comply with applicable laws and regulations.
• You must satisfy any applicable age requirements.
• You must not be located in a jurisdiction where the relevant service is prohibited.
• You must not use the platform on behalf of a prohibited or sanctioned person.

3. POLONNE.TRADE Services

Depending on availability, jurisdiction, account status, and applicable requirements, POLONNE.TRADE may provide access to various digital asset and financial technology services.

4. Account Registration

Certain services require you to create a POLONNE.TRADE account. You are responsible for providing accurate information and maintaining the security of your account.

• Use your own account and do not impersonate another person.
• Keep your login credentials confidential.
• Use strong and unique authentication credentials.
• Enable available security features such as two-factor authentication.
• Notify POLONNE.TRADE promptly if you suspect unauthorized access.

5. Identity Verification and KYC

POLONNE.TRADE may require identity verification before or during your use of certain services.

We may request identity documents, personal information, source of funds information, source of wealth information, or other information necessary for compliance, security, fraud prevention, or risk management.

Failure to complete required verification may result in restricted access to certain services or account functionality.

6. Deposits and Digital Assets

You are responsible for ensuring that deposits are sent using the correct network, asset, and deposit address displayed by the platform.

POLONNE.TRADE is not responsible for losses resulting from incorrect addresses, unsupported networks, user error, or transactions initiated outside the platform's supported instructions.

7. Withdrawals

Withdrawal requests may be subject to security checks, verification requirements, blockchain processing times, fees, limits, compliance reviews, and other applicable controls.

• Withdrawal addresses must be checked carefully before confirmation.
• Network selection must be compatible with the receiving address.
• Additional verification may be required.
• Withdrawals may be delayed for security or compliance review.
• Applicable network or platform fees may apply.

8. Trading

Trading involves market risk. Prices may change rapidly and orders may execute at prices different from those expected.

Market conditions, liquidity, volatility, technical events, network congestion, outages, or other circumstances may affect execution and availability.

9. Futures and Leverage

Futures and leveraged products can result in losses significantly greater than those associated with ordinary spot transactions.

• Leverage increases both potential gains and potential losses.
• Positions may be liquidated when applicable requirements are met.
• Market gaps and extreme volatility may cause rapid losses.
• Funding, trading, liquidation, or other fees may apply.
• Past performance does not guarantee future results.

10. P2P Transactions

P2P services may allow users to interact directly with other users or counterparties.

You are responsible for reviewing payment details, transaction terms, counterparties, and applicable instructions before completing a P2P transaction.

POLONNE.TRADE may apply escrow, dispute, fraud prevention, and other controls where available, but no system can eliminate all counterparty or payment risks.

11. Fees and Limits

Applicable trading, withdrawal, network, payment, conversion, or other fees may apply to the services you use.

Fees, limits, supported assets, payment methods, and service availability may change from time to time.

Please review the applicable information presented by the platform before confirming a transaction.

12. Prohibited Activities

You must not use POLONNE.TRADE for unlawful, fraudulent, abusive, or unauthorized activities.

• Money laundering or terrorist financing.
• Fraud, scams, identity theft, or deceptive conduct.
• Sanctions violations or prohibited transactions.
• Market manipulation or abusive trading practices.
• Unauthorized access to accounts, systems, or data.
• Distribution of malware or malicious code.
• Attempts to bypass security, KYC, AML, or platform controls.
• Use of the platform for any illegal purpose.

13. Market Abuse and Manipulation

Users must not engage in conduct intended to artificially manipulate prices, liquidity, volume, market perception, or order-book activity.

POLONNE.TRADE may investigate suspicious trading activity and take appropriate action where manipulation, abuse, fraud, or other prohibited conduct is suspected.

14. Security

You are responsible for maintaining the security of your account and devices used to access POLONNE.TRADE.

• Never disclose your password.
• Never disclose your private keys or recovery phrases.
• Never share authentication codes with another person.
• Use official POLONNE.TRADE interfaces when accessing your account.
• Keep your operating system, browser, and security software updated.

15. Intellectual Property

Unless otherwise stated, the POLONNE.TRADE platform, software, branding, logos, designs, text, graphics, interfaces, and other content are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, reverse engineer, or commercially exploit platform content without appropriate authorization.

16. Third-Party Services

POLONNE.TRADE may integrate with or provide access to third-party services, payment providers, blockchain networks, verification providers, data providers, or other external technologies.

Third-party services may be governed by their own terms and policies. POLONNE.TRADE does not necessarily control the availability or performance of third-party services.

17. Service Availability

We aim to maintain reliable access to POLONNE.TRADE, but we do not guarantee that the platform will always be available, uninterrupted, secure, or error-free.

Services may become temporarily unavailable because of maintenance, upgrades, network failures, blockchain congestion, cyber incidents, technical problems, regulatory requirements, or circumstances beyond our reasonable control.

18. Account Suspension and Termination

POLONNE.TRADE may suspend, restrict, or terminate access to an account where permitted or required by applicable law or where reasonably necessary for security, compliance, fraud prevention, risk management, or enforcement of these Terms.

Where appropriate and legally permitted, users may request closure of their account through the available account or support procedures.

19. Privacy

Personal information is handled in accordance with applicable privacy and data protection requirements and the POLONNE.TRADE Privacy Policy.

By using the platform, you acknowledge that information may be processed where necessary to provide services, maintain security, prevent fraud, perform verification, meet legal obligations, and operate the platform.

20. Risk Disclosure

Digital assets, derivatives, forex, staking, investments, P2P transactions, and other financial products can involve substantial financial risk.

You should carefully consider your financial circumstances, experience, objectives, and risk tolerance before using any financial or trading service.

Nothing on POLONNE.TRADE should be interpreted as a guarantee of profit, investment advice, or a promise that losses will not occur.

21. Limitation of Liability

To the maximum extent permitted by applicable law, POLONNE.TRADE and its applicable operators, affiliates, service providers, and representatives shall not be liable for losses arising from circumstances beyond reasonable control or from risks inherent in digital assets, financial markets, blockchain technology, internet communications, or user actions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses arising from your unlawful use of the platform, violation of these Terms, misuse of the services, or infringement of another party's rights.

23. Changes to These Terms

POLONNE.TRADE may modify these Terms from time to time to reflect changes in services, technology, legal requirements, regulatory expectations, or business operations.

The updated version will become effective from the date specified in the published version, unless otherwise required by applicable law.

24. Governing Law and Jurisdiction

These Terms are subject to applicable law and any mandatory consumer or regulatory protections that cannot lawfully be excluded.

Where legally permitted, disputes shall be handled by the competent courts or dispute-resolution mechanisms applicable to the operator and the relevant customer relationship.

25. Contact

If you have questions regarding these Terms of Service, your account, or the services provided by POLONNE.TRADE, please contact our support team.