1. Introduction

This Privacy Policy explains how POLONNE.TRADE ("POLONNE.TRADE", "we", "us", or "our") may collect, use, store, protect, and disclose information relating to users of our website, trading platform, applications, and related services.

This Policy applies to information processed in connection with your use of POLONNE.TRADE services, subject to applicable laws and regulations.

2. Information We May Collect

Depending on how you use POLONNE.TRADE, we may collect different categories of information.

3. Information You Provide

You may provide information when creating an account, completing verification, using platform services, contacting support, participating in promotions, or communicating with us.

• Registration and account information.
• Identity verification information.
• Contact and communication information.
• Transaction and payment-related information.
• Information submitted through support requests.
• Information voluntarily provided through platform features.

4. Automatically Collected Information

When you access POLONNE.TRADE, certain technical information may be collected automatically.

• IP address and approximate geographic information derived from it.
• Browser type and version.
• Operating system and device characteristics.
• Pages, features, and services accessed.
• Session and security information.
• Technical logs and diagnostic information.

5. How We Use Information

We may use information for the following purposes, subject to applicable law:

6. KYC, AML and Compliance

Certain POLONNE.TRADE services may require identity verification and additional information to comply with applicable legal, regulatory, security, and financial crime prevention requirements.

This information may be processed for customer identification, transaction monitoring, sanctions screening, fraud prevention, risk assessment, and other compliance purposes.

For additional information, please review our KYC Policy and AML Policy.

7. Transaction and Blockchain Information

Digital asset transactions may be recorded on public blockchains. Depending on the asset and network, transaction information may include blockchain addresses, transaction identifiers, amounts, timestamps, and other publicly available blockchain data.

Blockchain information may also be analyzed for security, fraud prevention, AML, sanctions screening, compliance, and risk management purposes.

8. Cookies and Similar Technologies

POLONNE.TRADE may use cookies, local storage, pixels, and similar technologies to maintain sessions, remember preferences, improve functionality, analyze usage, and support security.

For additional information, please review our Cookie Policy.

9. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we may process personal information on the basis of:

• Performance of a contract or steps taken before entering into a contract.
• Compliance with legal or regulatory obligations.
• Protection of vital interests where applicable.
• Our legitimate interests, where permitted by law.
• Your consent where consent is required.

10. Sharing Information

We may share information with appropriate recipients when reasonably necessary to provide services, maintain security, comply with legal obligations, or operate our business.

• Identity verification and KYC providers.
• Blockchain analytics and compliance providers.
• Payment and transaction service providers.
• Technology, hosting, infrastructure, and security providers.
• Professional advisers and auditors.
• Governmental, regulatory, judicial, or law-enforcement authorities where legally required.

We do not sell personal information to third parties for purposes prohibited by applicable law.

11. International Data Transfers

Depending on where our service providers and infrastructure are located, personal information may be processed or transferred across national borders.

Where required, appropriate safeguards may be used for international transfers in accordance with applicable data protection requirements.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on legal requirements, compliance obligations, security needs, dispute resolution, accounting requirements, and legitimate business purposes.

13. Data Security

POLONNE.TRADE uses technical, organizational, and operational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

• Access controls and authentication mechanisms.
• Security monitoring and logging.
• Protection of sensitive communications where appropriate.
• Internal access restrictions.
• Security and infrastructure controls.
• Incident detection and response procedures.

14. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have certain rights concerning your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally available.
• Request restriction of certain processing activities.
• Object to certain processing where legally applicable.
• Request portability of certain information where applicable.
• Withdraw consent where processing is based on consent.

These rights may be subject to legal limitations, including requirements related to AML, KYC, fraud prevention, security, legal claims, and regulatory record retention.

15. Communications

We may send transactional and service-related communications concerning your account, security, verification, transactions, system changes, and other necessary matters.

Where legally permitted, we may also send marketing or promotional communications. You may have the ability to manage certain marketing preferences through available account settings or communication controls.

16. Children's Privacy

POLONNE.TRADE services are not intended for individuals who are not legally permitted to use the relevant services.

We do not knowingly collect personal information from children where doing so would violate applicable law.

17. Third-Party Websites and Services

POLONNE.TRADE may contain links to third-party websites, applications, services, or platforms.

Third-party services operate under their own privacy practices. We recommend reviewing their privacy policies before providing personal information to them.

18. Account Deletion

Depending on applicable requirements, you may request closure or deletion of your POLONNE.TRADE account through the available account procedures.

Account closure does not necessarily result in immediate deletion of all information. Certain information may need to be retained to comply with legal, regulatory, accounting, security, fraud prevention, or dispute-resolution obligations.

For account deletion requests, please visit our Account Deletion page.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, data protection practices, or business operations.

The latest version published on this page will apply from its stated effective date.

20. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about how your information is processed, please contact POLONNE.TRADE Support.

1. Introduction

This Privacy Policy explains how POLONNE.TRADE ("POLONNE.TRADE", "we", "us", or "our") may collect, use, store, protect, and disclose information relating to users of our website, trading platform, applications, and related services.

This Policy applies to information processed in connection with your use of POLONNE.TRADE services, subject to applicable laws and regulations.

2. Information We May Collect

Depending on how you use POLONNE.TRADE, we may collect different categories of information.

3. Information You Provide

You may provide information when creating an account, completing verification, using platform services, contacting support, participating in promotions, or communicating with us.

• Registration and account information.
• Identity verification information.
• Contact and communication information.
• Transaction and payment-related information.
• Information submitted through support requests.
• Information voluntarily provided through platform features.

4. Automatically Collected Information

When you access POLONNE.TRADE, certain technical information may be collected automatically.

• IP address and approximate geographic information derived from it.
• Browser type and version.
• Operating system and device characteristics.
• Pages, features, and services accessed.
• Session and security information.
• Technical logs and diagnostic information.

5. How We Use Information

We may use information for the following purposes, subject to applicable law:

6. KYC, AML and Compliance

Certain POLONNE.TRADE services may require identity verification and additional information to comply with applicable legal, regulatory, security, and financial crime prevention requirements.

This information may be processed for customer identification, transaction monitoring, sanctions screening, fraud prevention, risk assessment, and other compliance purposes.

For additional information, please review our KYC Policy and AML Policy.

7. Transaction and Blockchain Information

Digital asset transactions may be recorded on public blockchains. Depending on the asset and network, transaction information may include blockchain addresses, transaction identifiers, amounts, timestamps, and other publicly available blockchain data.

Blockchain information may also be analyzed for security, fraud prevention, AML, sanctions screening, compliance, and risk management purposes.

8. Cookies and Similar Technologies

POLONNE.TRADE may use cookies, local storage, pixels, and similar technologies to maintain sessions, remember preferences, improve functionality, analyze usage, and support security.

For additional information, please review our Cookie Policy.

9. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we may process personal information on the basis of:

• Performance of a contract or steps taken before entering into a contract.
• Compliance with legal or regulatory obligations.
• Protection of vital interests where applicable.
• Our legitimate interests, where permitted by law.
• Your consent where consent is required.

10. Sharing Information

We may share information with appropriate recipients when reasonably necessary to provide services, maintain security, comply with legal obligations, or operate our business.

• Identity verification and KYC providers.
• Blockchain analytics and compliance providers.
• Payment and transaction service providers.
• Technology, hosting, infrastructure, and security providers.
• Professional advisers and auditors.
• Governmental, regulatory, judicial, or law-enforcement authorities where legally required.

We do not sell personal information to third parties for purposes prohibited by applicable law.

11. International Data Transfers

Depending on where our service providers and infrastructure are located, personal information may be processed or transferred across national borders.

Where required, appropriate safeguards may be used for international transfers in accordance with applicable data protection requirements.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on legal requirements, compliance obligations, security needs, dispute resolution, accounting requirements, and legitimate business purposes.

13. Data Security

POLONNE.TRADE uses technical, organizational, and operational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

• Access controls and authentication mechanisms.
• Security monitoring and logging.
• Protection of sensitive communications where appropriate.
• Internal access restrictions.
• Security and infrastructure controls.
• Incident detection and response procedures.

14. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have certain rights concerning your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally available.
• Request restriction of certain processing activities.
• Object to certain processing where legally applicable.
• Request portability of certain information where applicable.
• Withdraw consent where processing is based on consent.

These rights may be subject to legal limitations, including requirements related to AML, KYC, fraud prevention, security, legal claims, and regulatory record retention.

15. Communications

We may send transactional and service-related communications concerning your account, security, verification, transactions, system changes, and other necessary matters.

Where legally permitted, we may also send marketing or promotional communications. You may have the ability to manage certain marketing preferences through available account settings or communication controls.

16. Children's Privacy

POLONNE.TRADE services are not intended for individuals who are not legally permitted to use the relevant services.

We do not knowingly collect personal information from children where doing so would violate applicable law.

17. Third-Party Websites and Services

POLONNE.TRADE may contain links to third-party websites, applications, services, or platforms.

Third-party services operate under their own privacy practices. We recommend reviewing their privacy policies before providing personal information to them.

18. Account Deletion

Depending on applicable requirements, you may request closure or deletion of your POLONNE.TRADE account through the available account procedures.

Account closure does not necessarily result in immediate deletion of all information. Certain information may need to be retained to comply with legal, regulatory, accounting, security, fraud prevention, or dispute-resolution obligations.

For account deletion requests, please visit our Account Deletion page.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, data protection practices, or business operations.

The latest version published on this page will apply from its stated effective date.

20. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about how your information is processed, please contact POLONNE.TRADE Support.