Security First.
Protection Always.
Security is a core part of the POLONNE.TRADE platform. We use multiple layers of technical, operational and account protection to help safeguard user accounts, assets and trading activity.
Security Overview
POLONNE.TRADE is designed with security controls across account access, authentication, infrastructure, wallets, trading systems and platform operations.
Account Protection
Security controls help protect accounts against unauthorized access, suspicious activity and compromised credentials.
Authentication
Authentication and verification mechanisms are used to help ensure that sensitive account actions are properly authorized.
Access Controls
Access to platform functionality and sensitive systems is controlled according to operational and security requirements.
Asset Protection
Wallet and transaction processes include controls designed to reduce the risk of unauthorized transfers and suspicious activity.
Infrastructure Security
Platform infrastructure is monitored and maintained using security controls intended to support availability and system integrity.
Monitoring
Platform activity and system events may be monitored to identify unusual behavior, operational issues and potential security threats.
Platform Protection
Multiple security layers are used throughout the platform to help protect users and maintain the integrity of POLONNE.TRADE services.
Protect Your Account
Users play an important role in maintaining account security. Follow these practices whenever you use POLONNE.TRADE.
Use a Strong Password
Use a unique, strong password that is not reused on other websites or services.
Enable Additional Protection
Use available multi-factor authentication and other account security features whenever possible.
Secure Your Email
Your email account should also use a strong password and appropriate security controls.
Review Account Activity
Regularly review account activity and report anything you do not recognize.
POLONNE.TRADE support will never ask you to provide your password, private keys, seed phrases, authentication codes or other secret credentials. Do not send these details to anyone, even if they claim to represent POLONNE.TRADE.
Security Best Practices
The following recommendations can significantly improve the security of your POLONNE.TRADE account.
Verify that you are accessing the official POLONNE.TRADE domain before entering account credentials.
Be cautious of emails, messages and websites asking you to log in, transfer funds or disclose sensitive information.
Carefully verify wallet addresses, networks and transaction details before confirming transfers.
Keep your operating system, browser and security software updated and avoid accessing your account from untrusted devices.
Avoid suspicious browser extensions, applications and remote-access software that could expose your credentials.
If you suspect unauthorized access or suspicious activity, contact the POLONNE.TRADE support team as soon as possible.
Security Issues & Responsible Disclosure
If you discover a potential security vulnerability affecting POLONNE.TRADE, please report it responsibly to the platform support team. Provide enough technical information to help reproduce and investigate the issue, without attempting to access, modify or disclose another user's information.
Security testing should not involve unauthorized access, disruption of services, data extraction, theft of assets, social engineering or access to other users' accounts.
Security & Privacy
Security and privacy are closely connected. POLONNE.TRADE applies technical and organizational measures intended to protect information processed through the platform. Access to sensitive information is restricted according to operational requirements.
Data Protection
Personal and account information is handled according to applicable privacy and data-protection requirements.
Restricted Access
Access to sensitive systems and information is limited to authorized personnel and operational processes.
Security Updates
Platform components may be updated and security controls improved as new threats and operational requirements emerge.
Have a Security Concern?
If you believe your account may have been compromised or you have identified a potential security issue, contact the POLONNE.TRADE support team. Never send passwords, private keys, seed phrases or authentication codes.